Letter From the Fire Chief

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A Message from Fire Chief Jeff Hahn
 
We are committed to providing the best possible services to the community. 
On behalf of the 93 professional men and women that serve the City of Vista and the Vista Fire Protection District, I am proud to inform you of a few of this past year’s accomplishments. The City of Vista Fire Department is a full service fire department providing services ranging from fire prevention and suppression, to emergency medical services, to technical rescue and hazardous materials mitigation.
 
Operating from six strategically located stations, the Vista Fire Department provides the highest quality of service to both residents and visitors. The department has instituted “Automatic Aid” agreements with our neighboring agencies, which allow the closest responding resources to answer calls for service. This provides the quickest service to our customers regardless of location. Calls for service increased to over 14,400 in 2017, making the Vista Fire Department one of the busiest in North County.
 
The Department has developed a partnership with the Cal State San Marcos Nursing Program to host student nurses, who provide community health services in the community. These students work through referrals from our paramedics to assist community members in need of non-emergency services.
 
The Department completed a monumental task in reviewing, updating, and rewriting the Vista Fire Department Manual of Operations. This suite of guiding documents was updated by a representative committee made up of members from all ranks and all experience levels.
 
Behavioral Health, specifically PTSD, depression, and suicide, has been identified as a significant issue in the fire service.  Vista Fire has taken a leading role in the region, partnering with the Vista Firefighters Association and the City of Vista, and has created a Peer Team to assist members of the Vista Fire Department, and other North Zone departments experiencing these issues. Pathways have been developed for services and assistance that are culturally competent to maintain the wellness of our first responders.
 
In 2010, the Vista Fire Department became the first Accredited Agency in San Diego County through the Commission of Fire Accreditation International, and remains the only accredited civilian fire department in the County. The Department completed a rigorous re-examination process in late 2015, and was awarded accreditation status after a commission hearing in March, 2016.
 
Since 1927, the members of the Vista Fire Department have been ready to serve the community 24 hours a day, seven days a week, and responding to all types of emergencies in order to keep the community and its members safe. We continue these traditions today and strive for continuous improvement in all that we do. We are committed to providing the best possible services to our community.

The Vista Fire Department is committed to ensuring the safety and maintaining the trust of our community, by providing professional service through teamwork and integrity.

In Safety,
Fire Chief, Jeff Hahn